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People First: The True Mission of Customer Service Week 2025

Every October, organisations around the world pause to celebrate Customer Service Week — a time to reflect on how we engage, delight, and retain the people who keep our businesses alive: our clients. This year’s global theme, “Mission Impossible,” poses a crucial question: Is it truly possible to build a customer-first culture? The answer doesn’t […]

Mining Insights

Digest Green

Agriculture & Food Security

Economics & Investment

The Southern Corridor and the SGR Dream

Southern Tanzania has always depended on its roads. Trucks carry cashews from Newala, maize from Ruvuma, and timber from Lindi to Mtwara or Dar es Salaam, rattling over long stretches of tarmac and gravel.…

Technology & Innovation

General Insights